Privacy Policy

The website “www.withema.com” (the “Website”) is owned and operated by WITHEMA FUTURETECH PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, with its registered office at No 46/2 Old No.100, 4th Cross 2nd Main, Gaviopuram Extension, Bangalore South, Bangalore – 560019, Karnataka, India. For all purposes, the Website and its content are provided by WITHEMA FUTURETECH PRIVATE LIMITED (the “Company”).

Your Privacy Matters to Us

With-EMA respects your privacy and is committed to being open and transparent about how we handle your personal information.

This Privacy Policy explains how With-EMA collects, uses, and shares information about you when you visit our website, use our learning platform, or interact with us in any way. It also outlines the choices and rights you have regarding your data.

With-EMA is built to help people learn and grow in the fields of AI, automation, productivity, and future-ready careers. This Privacy Policy applies whenever you access or use the services, tools, or resources provided through our Website or Platform, or when you communicate or engage with us directly.

Questions or Concerns?

If you have questions about how we handle your information or would like more clarity, please reach out to us at:

Legal Compliance and Overview

This document is published in accordance with the Information Technology Act, 2000, the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011, and the Digital Personal Data Protection Act, 2023. These laws require companies to publish their rules, regulations, and privacy practices on their online platforms. We request you to carefully read this Privacy Policy and the Terms of Use available at www.withema.com before accessing or using this Website.

For the purposes of this Privacy Policy, the terms “we,” “us,” and “our” refer to WITHEMA FUTURETECH PRIVATE LIMITED, and the terms “you,” “your,” or “user” refer to any person who accesses, uses, or interacts with the Website in any manner. Anyone under the age of 18 (“Child”) must use the Website only with the consent and supervision of a parent or legal guardian. All references to “you” or “your” in the case of a Child shall mean the parent or legal guardian providing such consent.

The protection and security of your personal information is one of our highest priorities. We have implemented all necessary and reasonable security measures to protect the confidentiality of your information and to ensure its safe transmission over the internet.

By accessing or using our Services or the Website, or by providing any information to us, you acknowledge and agree to the terms of this Privacy Policy. You also expressly consent to the use and disclosure of your personal information in the manner described here. If you do not agree with this Privacy Policy, please do not use the Website, do not subscribe to our Services, and do not share any information with us.

Personal Information We Collect

With-EMA collects personal information about you in different ways, depending on how you interact with our Website or Platform. We collect information you directly provide to us, information we receive from third parties, and information automatically generated from your use of our Platform.

Personal Information You Provide (or That We Receive From Others)

We collect the personal information you willingly give us when you register, create an account, fill out forms, purchase a course, communicate with us, or use any feature of our Platform. We may also receive information about you from other users, social login providers, or third-party payment processors when you use their services to interact with the Platform.

• Account Information: To use certain features of the Platform—such as enrolling in courses, accessing learning paths, or tracking your progress—you will need to create a With-EMA account. During registration, we collect information like your name, email address, password, and any other details required to authenticate your identity and manage your profile.
• Payment Information: When you purchase a course, subscription, or any paid service through the Platform, we collect personal information related to your purchase, such as your name, billing address, and transaction details. You may also be required to submit certain payment details directly to our secure third-party payment processors.
• Third-Party Payment Processors: Payments on With-EMA are processed through trusted third-party payment providers. These providers—such as Razorpay, Stripe, or similar platforms—handle your card information securely. With-EMA does not store your full card details, and your payments are subject to the privacy policies of the respective payment processors.
• Participation and Learning Activity: When you take part in any learning experience—such as enrolling in courses, attending sessions, participating in coaching, or completing certifications—With-EMA collects information about your participation. This may include the courses you enroll in, your progress, quiz results, assignments, session attendance, and certificates earned.
• Third-Party Integrations: You may choose to connect With-EMA with third-party services such as Google, Facebook, Zoom, or other platforms. The information these services share with us depends on your individual privacy settings and permissions granted to them. Since these services are operated by external providers, we recommend reviewing their privacy policies to understand how they handle and share your information.
• Other Personal Information You Choose to Provide: We may also collect personal information when you fill out surveys, participate in feedback forms, reach out for customer support, engage with our community, or otherwise communicate with us by email, chat, or messages.

Information We Automatically Collect From Your Use of the Platform

When you browse, access, or interact with the Platform, we automatically collect certain usage-related information to help improve performance, security, and user experience. This includes your IP address, browser type, device details, operating system, access times, pages viewed, time spent, and interaction patterns on the Website.

Cookies and Similar Technologies

With-EMA may gather information through cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences, improve functionality, analyze usage, and personalize your experience. You can manage cookie settings through your browser, but disabling them may affect certain Platform features.

Ownership of Information & License

To the extent permitted by applicable law, the Company shall be the sole owner of all information collected through the Website and the Services. To the extent that ownership is not legally permitted, you hereby grant the Company a perpetual, royalty-free, worldwide, irrevocable license to collect, use, store, process, reproduce, transmit, display, and adapt such information in accordance with the terms of this Privacy Policy.

Definition of Personal Information

For the purposes of this Privacy Policy, “Personal Information” includes any information that identifies, relates to, describes, or can be associated with an individual, including but not limited to name, address, email address, phone number, account credentials, IP address, device details, or any data provided or generated while accessing or using the Website or Services.

Consent for Collection of Course-Related and Interaction Data

By accessing, enrolling in, or participating in any course, training, coaching, or related service offered on the Website, you explicitly consent to the Company collecting, storing, processing, and using all data associated with your participation. This includes, but is not limited to, course progress, assessments, quiz results, attendance, assignments, submissions, certifications, and session recordings. Such data may be used for:

• Improvement and enhancement of the Company’s Services
• Quality control and internal training
• Verification, analytics, and platform optimization
• Compliance with legal and regulatory obligations
• Any additional purposes communicated to you from time to time

Child User and Parental Consent Requirement

Anyone below eighteen (18) years of age (“Child”) may access the Website and its Services only with the express consent and supervision of a parent or legal guardian (“You”). As the parent/legal guardian, you shall be deemed the primary account holder and shall be fully responsible for:

• Ordering Services, managing the account, and ensuring timely payment of fees or charges.
• Deciding whether to share any content or information relating to your Child with the Company or any third parties.
• Monitoring all activity, posts, submissions, and interactions made by the Child on the Website.

Children are expressly prohibited from posting or sharing any personally identifiable information on the Website unless such disclosure occurs with your knowledge and consent. The Company shall assume that any such information uploaded by a Child has been submitted with your explicit approval.

If the Services are accessed by a Child, the Company shall not collect or process the Child’s Personal Information without your express consent. Without such consent, the Child will not be permitted to access or use the Services. By providing consent, you authorize the Company to collect and process the Child’s necessary information strictly for the purpose of enabling the Child’s use of the Services and in accordance with this Privacy Policy.

Parents or guardians who believe that With-EMA may have collected any personal information from or about a Child under the age of 13 may submit a request to contact@withema.com for such information to be removed.

How is your personal data used?

With-EMA collects and processes Personal Information solely for lawful and legitimate purposes connected to providing you access to the Website and enabling your use of the Services on the Platform.

Your information may be used to verify your identity during account creation and login, to administer and secure your User account, and to analyze usage patterns in an aggregated and non-identifiable manner for understanding visitor behaviour, improving our Services, evaluating performance, performing troubleshooting, and optimizing the Platform. We may contact you in connection with queries raised by you, technical issues, account-related matters, or any other interaction initiated by you on the Platform. Your Personal Information may also be used for purposes disclosed to you at the time of collection or for purposes to which you expressly consent. We do not use personally identifiable information for any purpose unrelated to providing you access to the Website or the Services.

If you sign in or register using third-party platforms, such as social networks (for example Google or Facebook), With-EMA may request and receive necessary profile information from those platforms in accordance with the permissions you grant. If you click external links or interact with third-party websites, their respective privacy policies and terms shall govern your interaction; With-EMA does not control, endorse, or accept responsibility for the manner in which such third parties collect, process, or use your data.

With-EMA may use your contact information to inform you about existing or future Services, programs, promotions, or updates. If you inform us in writing that you object to the use of your information for marketing, we will comply with your request; failure to express such objection shall constitute implied consent to receive such communications under applicable law. Your continued use of the Platform, creation of a User account, and subsequent logins constitute valid consent for the processing of your Personal Information for lawful and service-related purposes.

Consent for Communication

By providing your contact information, including your phone number, email address, or messaging details, through any method—such as webinar registrations, sign-up forms, our Website, the Platform, or any other interaction with With-EMA—you expressly authorize us to:

• Contact you through phone calls, which may include promotional, informational, and service-related communications regarding our offerings, programs, courses, products, or updates.
• Send you marketing and informational communications, including emails, SMS messages, WhatsApp messages, and other digital communications, to keep you informed about new programs, promotions, announcements, product features, and relevant updates.

All communications sent by With-EMA will be in compliance with applicable laws and regulatory requirements.

If at any time you wish to opt out of receiving such communications, you may do so by following the opt-out or unsubscribe instructions provided in the communication itself, or by contacting us directly at contact@withema.com. Upon receiving your request, we will promptly update your communication preferences.

Disclosure of Information

With-EMA may share your Personal Information with its parent company, subsidiaries, affiliates, joint ventures, or other entities under common corporate control (“Affiliates”), provided they continue to follow this Privacy Policy. In the event of a merger, acquisition, sale, reorganization, or similar corporate event, Personal Information may be transferred as part of the business assets, subject to continued protection under this Policy.

We may disclose your information to third parties when you expressly request us to do so or when it is reasonably necessary to fulfil your requests. We also engage third-party service providers—including payment processors, database managers, hosting services, analytics platforms, marketing automation tools, email delivery services, and customer support tools—who may access Personal Information solely to perform services on our behalf. These providers are contractually prohibited from using your information for any purpose beyond the specific function they were engaged for.

With-EMA may disclose Personal Information when legally required to do so, including for compliance with court orders, legal proceedings, regulatory requirements, law enforcement requests, identity verification procedures, fraud investigations, cyber incident analysis, or to protect our legal rights, intellectual property, users, or the public. Such disclosures may occur without prior notice when legally mandated.

We use analytics and behavioural tools, including heatmaps, session replay, behavioural tracking, and user interaction analytics, to improve functionality and enhance user experience. These tools may collect aggregated behavioural metrics and anonymized usage information. Personally identifiable information is not used independently for these tools’ marketing activities. We may also use remarketing technologies—such as Google Ads, Meta/Facebook Ads, Microsoft Advertising, and similar platforms—to present With-EMA offers relevant to you across websites and apps. Custom audience targeting may be used based on hashed versions of your email or phone number.

We partner with third-party cloud hosting providers (including AWS or similar), analytics tools like Microsoft Clarity, and email platforms like MailChimp. These providers handle information in accordance with their individual privacy policies. With-EMA does not permit such entities to use your information for their own marketing unless you separately provide consent to them.

Payment Information

Payments made through With-EMA are processed exclusively by secure, PCI-compliant third-party payment providers including, but not limited to, Razorpay, Stripe, PayU, Cashfree, PayTM, and similar processors. With-EMA does not receive or store your complete payment card or banking information. Payment processors may collect identifiers such as your name, email address, billing address, postal code, and transaction details solely for processing payments. Upon completion of a payment, you may receive confirmation via email either from the payment gateway or from us.

All payment-related transmissions are encrypted using industry-standard security protocols such as SSL/TLS to ensure safe handling of sensitive information. While we take commercially reasonable precautions to protect your data, no method of electronic transmission or storage can guarantee absolute security. Nonetheless, With-EMA is committed to adopting and maintaining industry-standard safeguards to protect your information at all stages.

Personal data transfers

Your personal data may be processed, stored, transmitted, or accessed on cloud servers located outside your state, region, or country, including jurisdictions such as the United States, where data protection laws may differ from and may not be as stringent as those in your home jurisdiction. Your data may therefore become subject to the local laws of such jurisdictions and may be accessed by courts, law-enforcement agencies, regulatory authorities, or other statutory bodies in accordance with their local legal requirements.

By accessing or using the Website or Services, you expressly and unconditionally consent to the cross-border storage, transfer, transmission, access, and disclosure of your personal information as described in this Privacy Policy, including to jurisdictions that may not provide the same level of data protection as your own. Your continued use of the Website constitutes your ongoing consent to such international data transfers.

Personal data retention

We retain your personal information only for as long as your user account remains active or as required to fulfil the purposes for which it was collected, in accordance with applicable laws. If your account is terminated, disabled, or otherwise discontinued for any reason, With-EMA shall not be responsible for maintaining or storing any of your personal data thereafter, except where retention is required by law, for fraud-prevention, dispute resolution, enforcement of agreements, or legitimate business purposes.

You may send a written request to contact@withema.com to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data (excluding corrections that would violate any applicable law)
• Request deletion or erasure of your personal information
• Withdraw your consent to the processing of your personal data

Please note that if you withdraw consent for essential data processing, you may no longer be able to use some or all features of the Website or Services.

With-EMA does not guarantee the accuracy, authenticity, or completeness of any information you provide. You are solely responsible for ensuring that all information submitted by you is correct, up-to-date, and suitable for the purposes for which it is provided.

Other types of data and information

Non-identifiable data

When you use the Website or Services, we may receive and store certain non-identifiable information collected automatically through cookies, analytics tools, technical logs, and similar technologies. This data does not, by itself, personally identify you. It may include aggregated usage patterns, browser details, device identifiers, frequency of visits, pages viewed, and similar metrics. Such information may be stored in databases maintained by With-EMA or by our service providers, affiliates, or analytics partners.

This non-personal data may be used to analyze traffic, understand user behavior, improve platform performance, and maintain a high-quality experience. At no point does such analysis identify you individually.

Aggregated data

We may combine personal data and non-identifiable data to create aggregated datasets for internal research, analytics, business intelligence, demographic studies, feature testing, and performance measurement. Aggregated data does not identify any individual. We may share aggregated, anonymized statistics with affiliates, partners, prospective business collaborators, or other third parties for lawful purposes.

Publicly visible information

If you create a user account on the With-EMA Platform or interact publicly—such as posting comments, submitting feedback, or participating in community areas—certain information associated with your profile (such as your name or displayed username) may become publicly visible to other users or visitors. You are responsible for any information you choose to make public.

Rights related to your personal data

Depending on the laws of your country or jurisdiction, you may have certain rights regarding the personal data we hold about you. These rights may include the ability to access, review, amend, correct, update, or delete personal data that is inaccurate, incomplete, or outdated.

Upon request, With-EMA will confirm whether we are processing your personal data, consistent with applicable law. We will take reasonable steps to correct, amend, or delete any personal data that is found to be inaccurate, incomplete, or processed in violation of this Privacy Policy or applicable legal requirements—except where doing so would impose a disproportionate burden, risk the privacy rights of other individuals, or be inconsistent with applicable law. Unless prohibited by law, With-EMA reserves the right to charge a reasonable fee for providing copies of personal information you request.

While corrections or deletions will be reflected in active systems within a reasonable period, we may retain personal data for backups, archiving, prevention of fraud and abuse, analytics, dispute resolution, and compliance with legal obligations.

You authorize With-EMA to use and disclose any new or modified information that you provide in accordance with this Privacy Policy. We are under no obligation to delete or modify information you previously submitted unless you specifically request us to do so. If we have already shared your information with authorized third parties, we cannot access or modify the data held by those parties.

You acknowledge that With-EMA may retain certain personal data to comply with law, prevent fraud, resolve disputes, troubleshoot issues, assist with investigations, enforce agreements, or for other legitimate purposes.

To request access, correction, or deletion of your personal data, please contact us at: contact@withema.com

Sensitive personal information

With-EMA does not intentionally collect sensitive personal information unless you voluntarily provide it. Sensitive information may include:

• Aadhaar or other government identification numbers
• Social security numbers
• Racial or ethnic background
• Political opinions
• Religious or philosophical beliefs
• Health or medical information
• Criminal records
• Trade union membership

If you voluntarily submit such information, it will be handled in accordance with this Privacy Policy.

Spam policy

With-EMA strictly opposes spam. We communicate only with users who have explicitly given consent or who have interacted with the Website or Services in a manner that reasonably requires follow-up communication.

Examples include:

• Users who opt in to receive newsletters
• Users who complete a contact form
• Users registering for webinars or courses
• Users engaging in any activity requiring transactional or service-related communication

All With-EMA communications will be relevant to the Services you have engaged with. We maintain a zero-tolerance policy toward objectionable or abusive content.

Web links

The Website may contain links to third-party websites. With-EMA is not responsible for the privacy practices, data handling, or content of any external site. Once you leave our Website, you are subject to the terms and privacy policies of the third-party website.

We strongly recommend reviewing the privacy policies of any external site you visit.

This Privacy Policy applies only to information collected by With-EMA.

Email communications

If you send us an email with questions, feedback, or comments, we may use your personal information to respond and may retain your communication for internal reference.

For your security, we recommend that you do not send sensitive personal information (such as passwords or financial data) via email.

You may opt out of receiving marketing communications by clicking the unsubscribe link included in our emails. Please note:

• You will still receive transactional or service-related emails, such as receipts or customer support responses.
• We reserve the right to send legally required notices regardless of your communication preferences.

With-EMA may disclose your personal information if required to:

• (a) comply with the law, legal process, or government request
• (b) protect our legal rights, safety, or property
• (c) protect the safety of users or the public
• (d) prevent fraud, enforce policies, or support investigations

This may include sharing information with credit-risk reduction and fraud-prevention organizations.

Jurisdiction-specific provisions

Users in the European Economic Area (EEA), United Kingdom (UK), and Switzerland

Users located in the EEA, UK, or Switzerland have specific rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws. These rights may include, subject to certain conditions:

• The right to request access to your personal information
• The right to request correction or rectification
• The right to request deletion (“right to be forgotten”)
• The right to request restriction of processing
• The right to object to processing
• The right to withdraw consent
• The right to data portability

If you are located in the EEA, UK, or Switzerland and wish to exercise any of these rights, please email us at contact@withema.com. Please include the phrase “GDPR Request” in the subject line and provide your country of residence and mailing address so that we may process your request in compliance with applicable law.

With-EMA collects and processes personal information only where we have a lawful basis to do so. The specific lawful basis depends on the context and type of data involved. With-EMA relies on one or more of the following legal bases:

• Performance of a contract: To provide you access to the With-EMA Platform, deliver purchased services, communicate regarding course access, and fulfil contractual obligations.
• Legitimate interests: To prevent fraud, ensure platform security, improve and develop services, conduct analytics, protect our legal rights, and perform internal administrative functions—provided such interests are not overridden by your data protection rights.
• Compliance with legal obligations: To comply with applicable laws, regulations, court orders, tax requirements, law enforcement requests, and other legal processes.
• Consent: For certain types of communications, marketing activities, or optional data processing for which you have provided explicit consent.

If you wish to withdraw your consent or object to any processing of your personal data, you may contact contact@withema.com at any time.

If you believe your data protection rights have been violated, you may file a complaint with your local supervisory authority.

Users in California (CCPA Compliance)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. These rights may include:

• Right to know: To request details regarding the categories and specific pieces of personal information collected in the past 12 months, how it was used, and with whom it was shared.
• Right to access: To request a copy of the personal information held about you.
• Right to delete: To request deletion of personal information, subject to legal exemptions.
• Right to opt-out of sale: With-EMA does not sell personal information, as defined under the CCPA.
• Right to non-discrimination: You will not be discriminated against for exercising your CCPA rights.

Under California’s “Shine the Light” law, residents may also request information about personal data shared with third parties for their direct marketing purposes. With-EMA only shares such information when you request or explicitly consent.

To exercise your CCPA rights, please contact us at contact@withema.com. Include the subject line “CCPA Request” and provide your full name, mailing address, and state of residence.

International transfers of information

With-EMA is based in India but uses global cloud infrastructure. Your information may be transferred to, stored in, or processed in countries outside your jurisdiction—including countries that may not provide the same level of data protection as your home country.

This may include transfers to:

• The United States
• Countries where our affiliates, service providers, or cloud partners operate
• Regions where data centers are located

For international transfers, With-EMA takes legally required steps to ensure your data remains adequately protected. This may include:

• EU Standard Contractual Clauses (SCCs)
• Data transfer agreements
• Compliance with applicable cross-border data frameworks
• Ensuring service providers meet required security standards

If you would like more information about data transfer safeguards, please contact contact@withema.com.

Changes to this Privacy Policy

With-EMA reserves the right to update, revise, or modify this Privacy Policy at any time, without prior notice. Any changes will become effective upon being posted on this page, unless otherwise required by law.

We encourage you to review this Privacy Policy periodically—especially before providing new personal information. Your continued use of the Website or Services after any changes indicates your agreement to the revised Policy.

Your use of the Website may also be subject to separate agreements or Terms of Use you have accepted with With-EMA. Where applicable, please refer to those agreements.